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Customer Service

We offer our customers direct contact with us in all our stores at our Customer Service Centres.

 

We can also be reached as follows:

  • Landline numbers +263 4 757311-9. Customer care line is open on Monday to Friday from 08:00 to 17:00 CAT. Saturday and public holidays from 09:00 to 14:00 CAT. Closed on Sundays; or
  • On email – online@okzim.co.zw; or
  • Via our online feedback form.